Washington Heights Dunkin' Donuts Redux

So, once again I found myself testing my patience by ordering a Hazelnut Latte in the 'hood.

"Can I have a large hazelnut latte?"
"Uh..."
"Hazelnut. Latte. Large."
"You want caramel?"
"Hazelnut."
"How many sugars?"
"None."

A little better than last time, but man, I ALWAYS get the woman who clearly has no familiarity with fancy coffee drinks. Or English.